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Stress & resilience Training Pathway (Course)

Stress and resilience in the workplace techniques are the ability to cope with and rise to the inevitable challenges, problems and setbacks you meet in the course of your life and come back stronge... (Read more)

Sales Skills Training Pathway (Course)

Sales is vital for a business to succeed and therefore sales training for your teams can ensure your future growth.  Sales techniques can have a bad image with non-sales people, therefore, these sa... (Read more)

Communication Skills Pathway Training (Course)

Communication training includes using tone of voice and modulation, how to interpret language styles and deciphering body language, questioning and listening skills and many more which will all ass... (Read more)

Challenging Customers Pathway (Course)

Your role as a service professional can be daunting. You are the first line of contact, who can also become the first to be attacked. Many of us have had to deal with angry or upset customers at so... (Read more)

Telephone Etiquette Learning Pathway

One of the most common ways our customers interface with employees is through the telephone. Therefore, having an understanding of telephone etiquette will make a large difference to your customers... (Read more)

Being a New Leader Course

This 10 minute video covers some core leadership basics and is a good refresher for all leaders. You will learn about leadership styles and some useful leadership tips. It also includes some tips o... (Read more)