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Calming Upset Customers

In this short 1 minute video you will learn the three step approach to calming upset customers. (Read more)

Pandemic Awareness Course

This 10 minute video can help with any seasonal flu, outbreak or pandemic fears. It explains what a pandemic is, a brief history of pandemics and five specific things you can do to help yourself an... (Read more)

Leadership essentials Training Pathway (Course)

Whether you're just starting or you have been leading or in management for a long time, leadership development skills are something that are beneficial to everyone. Ensure that you have the trainin... (Read more)

Time Management Training Pathway (Course)

Considering the speed at which business moves these days, one thing is certain: if you can’t manage your time effectively, you will have a hard time managing anything else. Yet, most people waste p... (Read more)

Customer Service Skills Training Pathway (Course)

Customer service training are an integral element of any organisation. It is vital that your front line staff are trained in effective customer service techniques. Customer service and service tech... (Read more)

receptionist & Front Desk Training Pathway (Course)

The role of reception and office administration in the modern organisation is expanding. As well as performing general duties, Receptionists and Administrators are increasingly expected to undertak... (Read more)