Handling Challenging Customers
Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. Split into 12 bite-sized 10-minute videos each with a workbook, you will find this course both down to earth and easy to apply.
Keywords: upset customers, angry customers, challenging customers, Deal with Angry Customers, Handling Challenging Customers
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Challenging Customers Pathway (Course)
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