Pandemic Support Training Pathway
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
1h 30 min! Run Time
1h 30 min! Run Time
Made for for
Employees
only
Employees
only
No Certificate
Provided
Provided
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Modules include managing stress, wellness, and mindfulness
Looking at ways of dealing with change and pandemic fatigue.
Learn how to deal with change
This short course can help you feel more in control, at ease, and healthy during a pandemic and while working remotely.
Description
This pathway of nine short video modules helps you stay healthy and in control while working from home during a pandemic.
What this course covers:
- Managing stress while working remotely
- Wellness and mindfulness practices
- Dealing with change
- Coping with pandemic fatigue
Designed to help you feel more at ease and healthy while remote working.
System Requirements
See System Requirements in the Coggno Knowledge Base
Pandemic Support Training Pathway
Pandemic Awareness
This 10 minute video explains what a pandemic is, a brief history of pandemics and five specific things you can do to help yourself and others. Since early 2020, the world has dealt with a coronavirus outbreak. This video can give some comfort and advice to employees and individuals to help calm and take action.
Working From Home - WFH
This 10 minute video explains five areas you can work on to help have a successful working from home (WFH) experience. This video is suitable for both employees and employers for tips and ideas.
Resilience
Understanding resilience and knowing how to become more resilient can really help you and your teams to excel at work and bounce back from difficult experiences. The video module looks at what resilience is and shares some key ways to develop resilience skills.
Mindfulness 10 minute video
This 10 minute video on mindfulness explains what mindfulness is, meditation techniques and the benefits and tips for mindfulness at work.
During these stressful times in lockdown these tricks and tips can help support and engage employees and leaders.
Pandemic Fatigue 10 minute video
Pandemic fatigue is the term given to the emotional, physical and mental tiredness many people are feeling. This video explains about pandemic fatigue, what the symptoms are and how to cope better. Leaders will also find some suggestions to help their teams. Reference to the job index found in this video: https://learnmore.monster.com/job-index-in-the-time-of-coronavirus
Health and Wellness 10 minute video
In this 10 minute video module, you will learn some key skills on helping develop a better work / life balance and ways to improve your health and wellness at work.
Managing Stress 10 minute video
This 10 minute video covers various aspects of managing stress including the body's stress response, good and bad stressors, ways to manage stress and the flight or fight response.
Dealing with Change 10 minute video
This 10 minute video deals with change and how to deal with it in the workplace. You will learn ways to embrace change and help others with change.
During the Pandemic change is a big part of life and this video in conjunction with others will assist your staff and leaders during these uncertain times.
Live Chat Etiquette 10 Minute Video
This short video explains what live chat is and how to deliver a great experience for every customer you support.
What this course covers:
- What live chat is and how it works
- Ten criteria to focus on when providing a live chat service
- How concentrating on these criteria keeps you at the top of your game
You will finish ready to give your customers a great live chat experience.
Frequently Asked Questions
This course is designed for employees who need to complete Pandemic Support Training Pathway training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 90 minutes to complete and can be paused and resumed at any time.
No. This course does not include a certificate of completion.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
No. This course is not included with the Prime Subscription and must be purchased separately.
Yes. Refund requests can be submitted within 30 days of purchase.
