Customer Service Skills Training Pathway (Course)

Author: LearningPlanet Limited

Customer service training are an integral element of any organisation. It is vital that your front line staff are trained in effective customer service techniques. Customer service and service techniques are vital for customer retention, sales, brand protection and many more important factors.

This Customer Service Skills Training Pathway (Course) is 120 minutes long and is made up of 10 minute video modules and workbooks that will cover the following topics:

  • Attitude 
  • Customer service excellence 
  • Communication 
  • Listening skills 
  • Questioning skills 
  • Showing empathy 
  • Being assertive 
  • Positive first impressions 
  • Handling difficult customers 
  • Keeping your customers informed 
  • Fix the customer first 
  • Advanced customer service
Our customer service training can set your team on the right track by giving the impression you want and  enable you to equip your team with the tools they need to ensure incredible customer satisfaction.
 
Set your business apart by providing excellence in customer service!


Keywords: customer service, Customer Service Skills, Customer Service Skills Pathway, Customer Service Skills Pathway Training

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Customer Service Skills Training Pathway (Course)

Customer Service Skills Training Pathway

Customer service training are an integral element of any organisation. It is vital that your front line staff are trained in effective customer service techniques. Customer service and service techniques are vital for customer retention, sales, brand protection and many more important factors.

Buy This Course

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$65.00 ( Per License )

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