Award Winning Telephone Techniques Parts 1 and 2
This course in 2-parts will help you uncover ten telephone techniques that will help set you apart and above others in your industry. These techniques are based on the CRM Awards criteria and are suitable for all centres around the world.
Keywords: customer service, Telephone, greeting, Phone, soft skills, call center, contact center
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Award Winning Telephone Techniques Parts 1 and 2
Award Winning Telephone Techniques Parts 1 and 2
This course in 2-parts will help you uncover ten telephone techniques that will help set you apart and above others in your industry. These techniques are based on the CRM Awards criteria and are suitable for all centres around the world.
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