Answering the Telephone
Last Updated 02/2026
English
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10 mins! Run Time
10 mins! Run Time
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Employees
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What you'll learn
Shows some techniques on answering the telephone.
Includes the phone greeting and asking permission to ask questions.
Explain the standards for call greetings and key components of how to welcome callers in a professional manner including how to identify your customer properly.
Description
This 10-minute video shows some techniques on answering the telephone. It includes the phone greeting and asking permission to ask questions. We explain the standards for call greetings and key components of how to welcome callers in a professional manner including how to identify your customer properly.
Answering the Telephone
Answering the Telephone
This 10-minute video shows some techniques on answering the telephone. It includes the phone greeting and asking permission to ask questions. We explain the standards for call greetings and key components of how to welcome callers in a professional manner including how to identify your customer properly.
