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calming-upset-customers

Calming Upset Customers

communication-skills-pathway-2

Communication Skills Pathway

basic-te-reo-maori-in-the-workplace-pathway-5

Basic Te Reo Māori in the Workplace Pathway

telephone-etiquette-pathway-2

Telephone Etiquette Pathway

receptionist-pathway-1

Receptionist Pathway

managing-conflict-pathway-2

Managing Conflict Pathway

handling-challenging-customers-pathway-1

Handling Challenging Customers Pathway

customer-service-pathway-1

Customer Service Pathway

crisis-management-pathway-1

Crisis Management Pathway

writing-a-great-cv-1

Writing a Great CV

working-from-home-1

Working from Home

training-and-learning-outcomes-1

Training and Learning Outcomes