Communication Skills Pathway
Last Updated 11/2025
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
80 mins! Run Time
80 mins! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Listening skills, cultural awareness and being assertive
Key skill for dealing with both internal and external customers and team members alike
Description
No matter what role you are in, being able to communicate effectively is a key skill for dealing with both internal and external customers and team members alike. Listening skills, cultural awareness and being assertive are just some of the topics covered off in this course. Split into 8 bite-sized 10-minute videos each with a workbook, you will find this course both straight forward to manage and easy to apply.
Table of Contents
Communication skills, listening skills, questioning skills, being assertive, difficult conversations, showing empathy, cultural awareness and giving instructions in the workplace.
Communication Skills Pathway
Communication Skills Pathway
No matter what role you are in, being able to communicate effectively is a key skill for dealing with both internal and external customers and team members alike. Listening skills, cultural awareness and being assertive are just some of the topics covered off in this course. Split into 8 bite-sized 10-minute videos each with a workbook, you will find this course both straight forward to manage and easy to apply.
Frequently Asked Questions
This course is designed for employees who need to complete Communication Skills Pathway training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 80 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
