Abusive Customers
This 10-minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response.
Keywords: Abusive Customers, customers, business skills, customer service
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Abusive Customers
Abusive Customers
This 10-minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response.
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