Abusive Customers
Last Updated 02/2026
English
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Finish in
10 mins! Run Time
10 mins! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Explains what is included in abusive behaviour from customers and ways of dealing with them.
Learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response
Description
This 10-minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response.
Abusive Customers
Abusive Customers
This 10-minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response.
