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Difficult Customer Types

This 10 minute video contains information on how to deal with various difficult customer types including the non stop talking custmer, angry customers, know-it-all customers and customers with a language barrier. You will learn a number of techniques in dealing with these types of customers. A workbook is available for this video.

Keywords: Difficult Customer Types, Customer

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Attachments:

Difficult Customer Types Workbook   (1.3 MB)
Difficult Customer Types Workbook   (370 KB)
Difficult Customer Types

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$9.50 ( Per License )

Visited: 699 Times

Difficulty: Medium

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