Customer Service Excellence
Last Updated 02/2026
English
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Finish in
10 mins! Run Time
10 mins! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
Explain the importance of delivering excellent customer service.
There are a number of things every person in the organisation can do to provide great service.
Description
In this 10 minute video course, we explain the importance of delivering excellent customer service. There are a number of things every person in the organisation can do to provide great service. It is not just the responsibility of the customer service team or receptionist. every one in the business should be looking to provide great service to all customers - external and internal.
Customer Service Excellence
Customer Service Excellence
In this 10 minute video course, we explain the importance of delivering excellent customer service. There are a number of things every person in the organisation can do to provide great service. It is not just the responsibility of the customer service team or receptionist. every one in the business should be looking to provide great service to all customers - external and internal.