An Introduction to Contact Centres
This video explains about the contact centre industry, a brief history and some key components about contact centres. The key to getting the most out of this video module is to give full and detailed answers to the questions in the workbook and how they relate to you in your role. It will help you understand the content of the module more fully and give you the confidence in handling similar real-life situations.
Keywords: Contact Centres, professional development, business skills
Related Courses
Abusive Customers
Visited 147 times
$9.95
Advanced Customer Service
Visited 87 times
$9.95
An Introduction to Contact Centres
An Introduction to Contact Centres
This video explains about the contact centre industry, a brief history and some key components about contact centres. The key to getting the most out of this video module is to give full and detailed answers to the questions in the workbook and how they relate to you in your role. It will help you understand the content of the module more fully and give you the confidence in handling similar real-life situations.
Buy This Course
Price :
$9.95 ( Per License )
Resold modules appear on your website. You earn syndication share from each purchase. Contact Coggno to learn more on how to embed your own Portable Webshop in your website.