LearningPlanet Limited Online Courses

LearningPlanet helps build the confidence and skills of your staff members as it provides on-going training refresher skills and knowledge available anytime, anywhere.

In today’s busy environment people want knowledge when they need it rather than waiting for a set training course date.

Staff members often need to know how to do something straight away. They have an angry customer, conflict situation or need a refresher on a key skill instantly. LearningPlanet® allows them to do that.

Our courses are designed to be short sharp and to the point removing all the usual waffle and padding other courses offer.  You will receive a workbook to personalise the learning to your individual business environment and have a record of learning that you can refer back to.  Upon completion of each course you will also receive a LearningPLanet certificate of completion.

131 courses 44,101 views
calming-upset-customers

Calming Upset Customers

by LearningPlanet Limited Free
Top Author
4.0 1584 views 45 min Certificate Employees
receptionist-pathway-1

Receptionist Pathway

by LearningPlanet Limited $19.95
Top Author
5.0 271 views 45 min Certificate Employees
handling-challenging-customers-pathway-1

Handling Challenging Customers Pathway

by LearningPlanet Limited $19.95
Top Author
5.0 300 views 45 min Certificate Employees
customer-service-pathway-1

Customer Service Pathway

by LearningPlanet Limited $19.95
Top Author
5.0 302 views 45 min Certificate Employees
telephone-call-control-1

Telephone Call Control

by LearningPlanet Limited $9.95
Top Author
5.0 220 views 45 min Certificate Employees
showing-empathy-2

Showing Empathy

by LearningPlanet Limited $9.95
Top Author
5.0 226 views 45 min Certificate Employees
managing-customer-needs-2

Managing Customer Needs

by LearningPlanet Limited $9.95
Top Author
5.0 221 views 45 min Certificate Employees
keeping-your-customers-informed-1

Keeping your Customers Informed

by LearningPlanet Limited $9.95
Top Author
5.0 246 views 45 min Certificate Employees
fix-the-customer-first-1

Fix the Customer First

by LearningPlanet Limited $9.95
Top Author
5.0 245 views 45 min Certificate Employees
customer-service-excellence-2

Customer Service Excellence

by LearningPlanet Limited $9.95
Top Author
5.0 182 views 45 min Certificate Employees
award-winning-telephone-techniques-parts-1-and-2-3
Top Author
5.0 255 views 45 min Certificate Employees
answering-the-telephone-2

Answering the Telephone

by LearningPlanet Limited $9.95
Top Author
5.0 256 views 45 min Certificate Employees