receptionist & Front Desk Training Pathway (Course)

The role of reception and office administration in the modern organisation is expanding. As well as performing general duties, Receptionists and Administrators are increasingly expected to undertake a wider range of other tasks to better support the organisation.

Not only that, organisations today are operating under much greater stress, with more expected of fewer staff. This means that job roles are expanding and there is “less time” making highly honed time & priority management skills a necessity. 


On reception, just the first few minutes of interaction with a customer or visitor, the tone is set for the company. As a matter of fact, the modern receptionist serves as a crucial central coordination point for the organisation and their contacts with clients, suppliers and customers. 

Keywords: reception, front desk, customer service, Receptionist Skills Pathway Training, receptionist & Front Desk Training Pathway (Course), front desk training certification

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receptionist & Front Desk Training Pathway (Course)

Receptionist & Front Desk Training Pathway
Receptionist & Front Desk Training Pathway

The role of reception and office administration in the modern organisation is expanding. As well as performing general duties, Receptionists and Administrators are increasingly expected to undertake a wider range of other tasks to better support the organisation. Not only that, organisations today are operating under much greater stress, with more expected of fewer staff. This means that job roles are expanding and there is “less time” making highly honed time & priority management skills a necessity. 


On reception, just the first few minutes of interaction with a customer or visitor, the tone is set for the company. As a matter of fact, the modern receptionist serves as a crucial central coordination point for the organisation and their contacts with clients, suppliers and customers. 

receptionist & Front Desk Training Pathway (Course)

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