Difficult Customers Advanced Course

Author: LearningPlanet Limited

This 10 minute video provides some tips and techniques to help deal with difficult customers. You will learn about de-escalation techniques, understanding emotions and more ways to manage difficult customers. It is designed as a more advanced training video than a beginner would learn from. There is a workbook for this video.

Keywords: Difficult Customers Advanced, difficult customers

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Difficult Customers Advanced Course

Difficult Customers Advanced

Attachments:

Difficult Customers Advanced Workbook   (887.5 KB)
Difficult Customers Advanced Workbook   (452.46 KB)

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