Difficult Customers Advanced Course
Last Updated 02/2026
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
9 mins! Run Time
9 mins! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
Mobile -
Friendly
Access
Friendly
Access
Description
This 10 minute video provides some tips and techniques to help deal with difficult customers. You will learn about de-escalation techniques, understanding emotions and more ways to manage difficult customers. It is designed as a more advanced training video than a beginner would learn from. There is a workbook for this video.
Difficult Customers Advanced Course
Difficult Customers Advanced
Attachments:
Difficult Customers Advanced Workbook
(890 KB)
Difficult Customers Advanced Workbook
(450 KB)
