Abusive Customers Course
This 10 minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response. There is a workbook for this video.
Keywords: Abusive Customers, customers
Abusive Customers Course
Abusive Customers
Attachments:
Abusive Customers Workbook
(1.5 MB)
Abusive Customers Workbook
(390 KB)
Buy This Course
Price :
$9.50 ( Per License )
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